Eleventh Hour Fine Wristwatches Terms Of Service

Description of service:
Eleventh hour watches is a business within the jewelry industry that specialises in the buying, selling and consigning of high-end watches.

Delivery policy:
Shipping of new purchases is done at our expense.
Upon receipt of payment, we make shipping out top priority, depending on time and day of the week (not Fridays and weekends) we even manage to do same day shipping.

All shipments will be processed within 1-2 business days if the watch is in stock with Eleventh Hour. Special orders will be shipped in 5-10 working days on confirmation of availability. Confirmation of receipt by courier company will be emailed to you by the courier company.

Returns and refunds:
We accept returns within 7 days of the you recieving their your item.
Items must be returned in no worse condition than they were received, otherwise servicing and reconditioning costs will be for the clients expense.
Shipping and insurance will be at the clients expense.
Credits are issues in the same manner they were received.

Customer privacy policy:
Eleventh hour watches is fully POPAI and PAIA compliant. http://www.polity.org.za/attachment.php?aa_id=3569.Approved

Payment method accepted:
EFT, Visa and MasterCard payments are always accepted.
Please enquire if you have any requests in this regard.